• Log on to our website ie. spicejet.com and check the availability of flights & fares. Select the desired flight along with fares and agree to the terms & conditions. Fill in the particulars, complete the payment process and finally generate the itinerary.
• Call SpiceJet's 24-Hour Reservations +91 (0)124 4983410, +91 (0)124 7101600
• Go to any SpiceJet's walk-in airport ticket counters or sales offices.
• Or, you can book a seat at any of the Travel Agents

Once your payment has been made, you will be issued a passenger Booking Reference Number (PNR) and your Travel Itinerary (your reference, receipt and booking detail) will be provided in person or emailed to you. Alternatively, it can be collected at the airport sales counter, just outside the terminal. A charge of INR 100/- will be levied for each print of an Itinerary / Ticket at any SpiceJet Ticketing Counters/ Offices across India (charges are not applicable for fresh bookings). This fee is applicable only on requests for a print of an existing itinerary/ticket, already paid for. Please note that the Itinerary Printout Fee details towards re-printing of each Itinerary Ticket can be found under the “Itinerary Printout Fee – INR 100” column on the printout.

In case no last name is mentioned in the id proof, you may update your first name in the last name as well(E.g.:- Neha Neha)

Group booking can be made if the number of passengers in the group exceeds 6. To get more details, please contact the Group Desk team through https://groups.spicejet.com/

Yes, passengers can hold the reservation and pay later when booking at least 3 clear days prior to their flight departure day. The booking can be on hold up to a maximum of 24 hours from the time of booking of any flight and will be automatically cancelled if full payment is not made by that time. This facility is only available through our Reservations (+91 (0)124 4983410, +91 (0)124 7101600) or by having your travel agent contact us.

SpiceJet's inventory is available until 25th October'2025.

No. SpiceJet is truly a ticket-less airline. We've removed tickets from our service along with the costs associated with them. These savings are passed on to you, the passenger, and that means we're able to offer you a better fare for our services. SpiceJet offers a printed itinerary with a reference number and the details of the reservations.

There are five ways to pay for your SpiceJet booking :

• A non-refundable convenience fee shall be levied on all transactions completed as per the table given below:

  Convenience Fee (per passenger per segment)
  Transaction Channel	Domestic	International
  All Online Payments (except SpiceJet Gift Cards and Vouchers)	INR 350	INR 550
  Airport Ticketing Counter Charges	INR 350	INR 550
  Booking Made from Reservation	INR 350	INR 550

• For flights booked through the nationwide Reservations - using your MasterCard/Visa Card/Amex Card.
• For seats booked at the SpiceJet Airport Sales Center, with cash or using your MasterCard /Visa Card/Amex Card/QR code and UPI ID.
• For seats purchased with one of SpiceJet's preferred travel agents using cash or your applicable credit/debit cards.

Foreign (Non-Indian) Credit Cards / Debit Cards are accepted by SpiceJet under the following conditions:

• Visa, MasterCard and American Express Cards are accepted.
• For all foreign (Non-Indian) credit / debit card payments, the card must be produced for physical verification at the airport check-in counter if the passenger is the cardholder. Incase the cardholder is not traveling, it is mandatory for the passenger to furnish to the airport check-in staff a physical copy of the front side of credit / debit card duly authorized by the cardholder, along with cardholder’s valid proof of identification. In the absence of such credit / debit card or copy and/or identity mismatch, we will be constrained to refuse the boarding.

SpiceJet booking process will be complete only after the payment has been made by the passengers. SpiceJet has made arrangement for on-line payments through credit card. Your payment will be processed immediately.

You can make payment for SpiceJet bookings by using the QR code/UPI ID at our airport ticketing/sales offices. Alternatively, you may also make cash payments to any of our preferred travel agents. Payments through internet banking can be made online.

Our Name Correction Policy allows passengers to rectify minor discrepancies in their names on bookings, ensuring a smoother travel experience.

Here are some guidelines:

• Name corrections can only be made once.
• Only one letter change is allowed in either the first or last name, including letter substitutions such as changing 'ee' to 'i'.
• Title corrections are allowed at no additional charge, regardless of the time of change. However, once a title correction is made, no further name corrections will be permitted.
• Full name changes are not permitted.
• Initials are displayed as single letters and cannot be changed to different letters or expanded to full names. For example, if an initial is shown as 'A', it cannot be altered to 'B' or expanded to a full name
• Name corrections are free within 24 hours of booking. After 24 hours, a Name Correction Fee of INR 500 for domestic flights and INR 1000 for international flights will apply.
• Passengers who have already checked in cannot make name corrections through our website or app. For assistance with this matter, please contact our reservations centre at +91 (0)124 4983410 or +91 (0)124 7101600.

Please ensure your booking name matches your identification proof.

If you wish to change any of the details of your booking e.g. date and time or cancellation of your booking, you must inform us of your Changes/Cancellation at least 2 hour prior to scheduled departure of your flight. For fees & charges for any change or cancellation please refer T&C's https://corporate.spicejet.com/Tnc.aspx. Any difference of fare will be charged additionally as applicable. Changes/Cancellation to your booking can be done at our Reservations or at any of our SpiceJet's Airport Sales Centers or online through the SpiceJet site. For booking cancellations and flight changes requested via SpiceJet Reservations or airport ticketing counters, an additional sum of Rs.250 per passenger per flight will be chargeable. Changes/Cancellation within 2 hour of departure or failure to check-in for a SpiceJet flight at least 60 minutes prior to the scheduled departure time will result in the fare being forfeited. All fees are subject to change without notice. All promo/sale fares are refundable (only statutory taxes). Changes are permitted at regular charges.

Any changes to the flight bookings have a cost attached to them. However, with the Voluntary Flight Change Request, SpiceJet offers an opportunity through an invitation to eligible passengers to change their confirmed flight to a different time in exchange for SpiceJet vouchers. More details about the Voluntary Flight Change Request can be checked on the Terms of Carriage page at https://corporate.spicejet.com/Tnc.aspx .

No, SpiceJet does not allow open dated bookings.

No, SpiceJet operates on a point-to-point basis and will not be held responsible for the consequence of any delays experienced while flying SpiceJet or another carrier. An exception shall be made for SpiceJet’s connecting flights that are offered by the system as 'connections'.

No, definitely not!!

If a Passenger has made a booking, they should have a booking number and flight details. If they cannot remember their booking number, they should mention the Passenger’s name (as booked) and SpiceJet’s staff will hopefully be able to find the booking.

Yes definitely, using applicable credit card(currently Indian cards- Mastercard/Visa/American Express or foreign issued- American Express). SpiceJet offers all its fares in Indian Rupees. Credit cards payments will be converted at your credit card’s current exchange rates.

For amount in other currencies please refer to https://corporate.spicejet.com/Tnc.aspx Clause [3.1.9] of the T & C for applicable convenience fee.

You can use your travel itinerary provided by SpiceJet for the purpose of expense claims/reports. Your itinerary would contain a breakdown of the costs paid for your travel which can be submitted to your company for reimbursement.

Alternatively, you may request Travel Certificate through call centre or at airports will entail a fee of INR 300/- (including GST) per passenger per PNR (applicable only for Economy Class).

Travel Certificate is a proof of travel which is provided by the airline at a nominal charge of INR 300 per person per PNR inclusive of GST.

There are three options to book a flight with SpiceJet:

1. Log on to our website that is www.spicejet.com, look at the availability of flights and the available fares, select the flight and fares, agree to our terms & conditions, fill in the Passenger’s particulars, complete the payment process, and finally generate an itinerary.
2. Call SpiceJet's 24-hour Reservations at
   +91 (0)124 4983410, +91 (0)124 7101600
3. Book a seat with SpiceJet's GSA click here

Group booking can be made if the number of passengers in the group exceeds 6. To get more details, please contact the Group Desk team through https://groups.spicejet.com/

Yes, passengers can hold the reservation and pay later when booking at least 3 clear days prior to their flight departure day. The booking can be on hold up to a maximum of 24 hours from the time of booking of any flight and will be automatically cancelled if full payment is not made by that time. This facility is only available through our Reservations (+91 (0)124 4983410, +91 (0)124 7101600) or by having your travel agent contact us.

SpiceJet's inventory is available until 25th October'2025.

No. SpiceJet is truly a ticket-less airline. SpiceJet offers a printed itinerary with a reference number and the details of the reservation. However, in certain markets SpiceJet is on its way to introduce e- tickets for interline purposes.

There are three ways to pay for a SpiceJet booking:

1. A non-refundable convenience fee shall be levied on all transactions completed as per the table given below:

   Convenience Fee (per passenger per segment)
   Transaction Channel	Domestic	International
   All Online Payments (except SpiceJet Gift Cards and Vouchers)	INR 350	INR 550
   Airport Ticketing Counter Charges	INR 350	INR 550
   Booking Made from Reservation	INR 350	INR 550

2. For bookings made through the Reservations, payment has to be remitted by credit/debit card or credit shell (if any). Atleast one of the Passengers booked in the original PNR (Credit Shell PNR) should be traveling in the new PNR.
3. For bookings made with SpiceJet’s preferred travel agents, pay in cash or with a credit/debit card.

SpiceJet accepts Master Card/Visa Cards/Amex Cards for the purpose of payment.

Foreign (Non-Indian) Credit Cards / Debit Cards are accepted by SpiceJet under the following conditions:

• Visa, MasterCard and American Express Cards are accepted.
• For all foreign (Non-Indian) credit / debit card payments, the card must be produced for physical verification at the airport check-in counter if the passenger is the cardholder. Incase the cardholder is not traveling, it is mandatory for the passenger to furnish to the airport check-in staff a physical copy of the front side of credit / debit card duly authorized by the cardholder, along with cardholder’s valid proof of identification. In the absence of such credit / debit card or copy and/or identity mismatch, we will be constrained to refuse the boarding.

SpiceJet’s booking process will be complete only after the payment has been confirmed by the Passenger. The payment will be processed immediately.

Passengers are required to ensure that they are in possession of all documents necessary for travel, apart from their tickets. A passport must have 6 months validity from the date of travel. A passport must have a valid visa for travel. It is passenger responsibility to ensure appropriate travel documents are arranged and produced whenever required. We request all passengers to check and confirm from consulate of respective countries for exact travel requirement and formalities. Embarkation forms should be duly filled and submitted to immigration authorities before boarding the aircraft.

Passengers without a Credit/Debit Card may make the payment using any one of the following options:

1. Visit SpiceJet’s city ticket office and pay in cash.
2. Contact any of SpiceJet’s authorized travel agents.

Our Name Correction Policy allows passengers to rectify minor discrepancies in their names on bookings, ensuring a smoother travel experience.

Here are some guidelines:

• Name corrections can only be made once.
• Only one letter change is allowed in either the first or last name, including letter substitutions such as changing 'ee' to 'i'.
• Title corrections are allowed at no additional charge, regardless of the time of change. However, once a title correction is made, no further name corrections will be permitted.
• Full name changes are not permitted.
• Initials are displayed as single letters and cannot be changed to different letters or expanded to full names. For example, if an initial is shown as 'A', it cannot be altered to 'B' or expanded to a full name
• Name corrections are free within 24 hours of booking. After 24 hours, a Name Correction Fee of INR 500 for domestic flights and INR 1000 for international flights will apply.
• Passengers who have already checked in cannot make name corrections through our website or app. For assistance with this matter, please contact our reservations centre at +91 (0)124 4983410 or +91 (0)124 7101600.

Please ensure your booking name matches your identification proof.

If you wish to change any of the details of your booking e.g. date and time or cancellation of your booking, you must inform us of your Changes/Cancellation at least 4 hour prior to scheduled departure of your flight. For fees & charges for any change or cancellation please refer T&C;'s https://corporate.spicejet.com/Tnc.aspx. Any difference of fare will be charged additionally as applicable. Changes/Cancellation to your booking can be done at our Reservations or at any of our SpiceJet's Airport Sales Centers or online through the SpiceJet site. For booking cancellations and flight changes requested via SpiceJet Reservations or airport ticketing counters, an additional sum of Rs.250 per passenger per flight will be chargeable. Changes/Cancellation within 4 hour of departure or failure to check-in for a SpiceJet flight at least 45 minutes prior to the scheduled departure time will result in the fare being forfeited. All fees are subject to change without notice. All promo/sale fares are refundable (only statutory taxes). Changes are permitted at regular charges.

The changes/cancellation may be made with our 24-hour Reservations or through our website www.spicejet.com. SpiceJet’s fees are subject to change without notice. Changes / Cancellation within 4 hours of departure or failure to check-in for a SpiceJet flight at least 60 minutes prior to the scheduled departure time will result in the fare being forfeited. All promo/sale fares are refundable(only statuary taxes). Changes are permitted at regular charges

No, SpiceJet does not allow open dated bookings.

No, SpiceJet operates on a point-to-point basis and will not be held responsible for the consequence of any delays experienced while flying SpiceJet or another carrier. An exception shall be made for SpiceJet’s connecting flights that are offered by the system as ‘connections’.

No, definitely not.

If a Passenger has made a booking, they should have a booking number and flight details. If they cannot remember their booking number, they should mention the Passenger’s name (as booked) and SpiceJet’s staff will hopefully be able to find the booking.

Yes, using applicable credit/debit card (MasterCard/Visa). Credit / debit cards payments will be converted at the card holder’s credit/debit card’s current exchange rates. Non- Indian credit/debit cards are subject to physical verification at the airport; please refer to International terms of carriage for details. A Non-refundable convenience fee shall be applicable as below:

You can use your travel itinerary provided by SpiceJet for the purpose of expense claims/reports. Your itinerary would contain a breakdown of the costs paid for your travel which can be submitted to your company for reimbursement.

Alternatively, you may request Travel Certificate through call centre or at airports will entail a fee of INR 300/- (including GST) per passenger per PNR (applicable only for Economy Class).

Travel Certificate is a proof of travel which is provided by the airline at a nominal charge of INR 300 per person per PNR inclusive of GST.