Introducing the all-new way of flying where you can create your own private space by booking an Extra seat or a Private row. With it, just sit back, relax and enjoy a contactless, stress-free flying experience.

PRIORITY
CHECK-IN

PRIORITY
BOARDING

PRIORITY
BAG OUT

MINIMAL
CONTACT

OWN SPACE
IN THE SKY

STRESS-FREE
FLYING

HOW TO BOOK

01
Visit SpiceJet.com
and select your flight.
02
On the Seat Map page, select a Window/Aisle seat which has vacant seats adjacent to it.
  • If you would like to book 1 Extra Seat, choose a window/aisle seat where the middle seat adjacent to it is vacant.
  • If you would like to book a private row (2 adjacent Extra Seats), choose a window/aisle seat where the other 2 seats in your row are vacant.
03
You would be given an option to either book 1 Extra Seat or a private row.
04
On successful payment, your booking will be completed with Extra Seats added to your PNR.
EXISTING BOOKING
If you have already booked the flight, you can still add the product from the Seat Map page on the Manage Booking page
FREQUENTLY ASKED QUESTIONS
  • SpiceJet now brings a new service for you. You can choose to book an extra seat adjacent to your selected seat or a private row (2 extra seats).
  • Select your flight on www.spicejet.com and on the seat map page select a seat. If seat(s) adjacent to your selected seat are empty, you would be provided an option to select either a Private Row (2 extra seats) or an adjacent seat. Once you confirm your payment, your extra seats would be booked. You can check the extra seats booked on the itinerary sent to your provided email address.
  • If you have already booked the flight, you can still add extra seats on the Manage Booking page, at least 6 hour prior to scheduled departure time of the flight.
  • Open Seat map page by clicking on Preferred Seat Add-On, and select your preferred seat (if you have already booked your preferred seat, select a new seat).
  • If seat(s) adjacent to your selected seat are empty, you would be provided an option to select either a Private Row (2 extra seats) or an adjacent seat. Once you confirm your payment, your extra seats would be booked. You can check the extra seats booked on the itinerary sent to your provided email address.
  • Yes you can still add extra seats while doing Web Check-in at least 6 hour prior to scheduled departure time of the flight
  • Open Seat map page by clicking on Assign Seat option, select your preferred seat (if you have already booked your preferred seat, select a new seat by clicking on Change Seat option).
  • If seat(s) adjacent to your selected seat are empty, you would be provided an option to select either a Private Row (2 extra seats) or an adjacent seat. Once you confirm your payment, your extra seats would be booked. You can check the extra seats booked on the itinerary sent to your provided email address.
  • If you have not selected/ booked a direct SpiceJet flight.
  • If seat(s) adjacent to your preferred seat are not vacant.
  • If you are trying to book extra seats within 6 hrs of scheduled departure of your flight.
  • If you have selected a Middle seat.
  • If extra seats inventory is not available on the selected flight.
  • If you have selected a window seat and aisle seat in your row is not vacant.
  • If you have selected an aisle seat and window seat in your row is not vacant.
  • Some seats might not be available for availing extra seats due to flight configuration.
  1. Please visit https://corporate.spicejet.com/HealthProtocol.aspx to check the state-wise guidelines for air travel within India.
  • No additional check-in or hand baggage is offered with Extra Seats as a standard product.
    However SpiceJet can run promo offers around excess baggage for Extra Seat product from time to time. Please check this page for the latest offers.
  • Extra seats are non-transferrable. Passenger(s) for which the extra seat is added is mandatorily required to travel on the itinerary booked.
  • If you change your preferred seat or extra seat, the amount already paid would be forfeited. So it would not be refunded or adjusted.
  • SpiceJet Extra Seats are non-refundable and non-encashable. So amount paid for extra seats would be forfeited when you cancel or change your flight.
  • Yes the E-ticket/ Itinerary would show all extra seats in the PNR.
  • No, the boarding pass would not show the extra seats. Passengers should carry their E-ticket or Itinerary during travel.
  • Charges for Extra Seats are dynamic. You can check them while booking or modifying your flight ticket.
  • No airport charges or other fees would be applicable on SpiceJet Extra Seats. GST is applicable for each Extra Seat purchased and would already be included in Price shown for extra seats.

Excess Baggage Allowance Offer T&Cs

  1. Passengers opting for Extra Seat would be eligible for extra baggage per the following guidelines:
    1. Passengers who opt for Double Seat, would get an additional 05 KG baggage allowance over and above the existing free baggage allowance.
    2. Passengers who opt for Private row, would get an additional 10 KG baggage allowance over and above the existing free baggage allowance.
  2. Extra Baggage offer is valid for booking and travel till 30th Jun'2023.
  3. With this offer, customers can book two seats or a private row for one passenger and get an additional baggage allowance of up to 10 KG, which will allow them to carry two pieces of Checked-In baggage on Domestic sectors and three pieces of Checked-in baggage on International Sectors.

Extra Seat T&C's

  1. A passenger may choose to purchase a maximum of up to two (02) adjacent SpiceJet Extra Seat(s) while pre-booking a seat on his/ her flight.
  2. The passenger availing SpiceJet Extra Seat will be eligible for complimentary You-1st Service. You-1st includes priority check-in, priority boarding and preferred bag out.
  3. The passenger availing this product should mandatorily carry the itinerary either in physical and/ or in electronic form, during the travel.
  4. SpiceJet Extra Seat once purchased cannot be refunded or transferred to another passenger.
  5. SpiceJet Extra Seat may be purchased at the time of (a) booking, or (b) through the “Manage My Booking” section on www.spiceJet.com after completing the booking, or while doing (c:) web check-in.
  6. SpiceJet Extra Seat is subject to availability and on first come first serve basis.
  7. In case of modifications or cancellation of the booking by the passenger, the SpiceJet Extra Seats will also get cancelled, and other passengers on the same PNR (if any) will not be allowed to utilize the SpiceJet Extra Seat.
  8. SpiceJet Extra Seat can be availed on all direct flights.
  9. SpiceJet Extra Seat can be purchased up to six (06) hours prior to the scheduled departure of the flight.
  10. SpiceJet Extra Seat cannot be purchased for group bookings.

General Terms and Conditions:

  1. SpiceJet reserves the right to modify, alter, amend and/ or change any and/ or all of the terms and conditions, at any time without prior notice. SpiceJet also reserves the right to withdraw and/ or cancel this offer at any time without prior notice.
  2. In the event of any misuse and/ or abuse of the respective offer by the customer(s) or travel agent(s) (as applicable), SpiceJet reserves the right to deny the offer and/ or cancel the relevant booking(s).
  3. The maximum liability of SpiceJet in any event for any valid claim arising out of this offer is limited to the amount paid by the customer under and in respect of the said offer.
  4. For any mobile wallet related claims, the customer is required to contact the concerned mobile wallet company. SpiceJet will not entertain any claims related thereto.
  5. For any credit/ debit card and net banking related claims, the customer should contact their respective banks. SpiceJet will not entertain any claims related thereto.
  6. Any person availing the offer is deemed to have accepted all the applicable terms and conditions.
  7. All other applicable terms, including the Terms of Carriage, as available at https://www.spicejet.com shall apply.
  8. Any disputes arising out of respective Offer shall be subject to the exclusive jurisdiction of the courts situated at New Delhi, India.
X

SPECIAL ASSISTANCE

  • Introduction (Special Assistance):

    Our employees are trained to assist our differently-abled passengers and for any sorts of limitations, we offer a wide variety of special assistance.

    You can obtain information in advance regarding the assistance we offer, either through this website or by contacting our Reservations on +91-124-4983410 / +91-124-7101600.

    Please be aware that there might be unpredictable circumstances such as weather or mechanical problems that may call for a last minute unavoidable change, but we will do our best to accommodate your needs.

  • Onboard Facilities:

    Following assistance are available on-board SpiceJet’s aircraft:

    • Assistance in moving to and from seats/lavatory.
    • Help in preparation for eating.

    However, we express our inability to provide passengers with any assistance for personal care needs on-board, such as, eating/ drinking, administration of medication, elimination functions including assistance inside the lavatory, or other personal care needs. If you require assistance with any of these, we recommend that you travel with a personal care attendant.

  • Seating accommodation and aircraft accessibility for differently-abled passengers:

    We will do our best to allocate you a seat that is most suitable to your needs. However, in order to meet the safety requirements as prescribed by the DGCA, passengers with mobility limitations which make it unsafe to facilitate aircraft evacuations will not be given a seat in a location where they would obstruct emergency exits, impede the crew in their duties, obstruct access to emergency equipment or hinder aircraft evacuation.

  • Accessible Lavatories:

    A lavatory with a single panel door is available on all our aircraft. Our cabin crew can provide you with assistance moving to and from the lavatory door but will not be able to assist you inside the lavatory.

  • SpiceJet offers special services for the following:
    • Wheelchair users or passengers using wheelchairs (mobility assistance);
    • Passengers travelling with crutches/ braces/ other prosthetic devices;
    • Passengers with Visual Impairment;
    • Passengers Travelling with Certified Guide Dogs;
    • Passengers with Hearing Impairment;
    • Passenger travelling with spinal support;
    • Passenger travelling with an assistant for medical purposes;
    • Passengers; with intellectual/ developmental/ learning disabilities;
    • Passengers travelling with Internal Medical Devices;
    • Passengers who require a stretcher;
    • Passengers requiring oxygen aid;
  • Mobility Assistance:
    • SpiceJet would be more than happy to provide a wheelchair for you, should you require this service. In order to ensure the service meets your needs, our reservation team and/ or the staff may ask you some questions to determine the level of assistance you require. To allow us to provide the best possible assistance, please provide us with as much appropriate information as possible at the time of your booking and/ or at the time of check-in;
    • SpiceJet wheelchair service is provided, with an attendant, at no additional charge to you. The attendant will assist in transporting you within the airport area, to the boarding gate and/ or the aircraft door (depending upon the airport facilities). Our team is trained in transferring techniques, and can assist if you are unable to transfer by yourself from the wheelchair to/ from your seat. However, to have this facility extended to you an advance intimation to SpiceJet is required;
    • Please contact us at Reservations +919871803333/ +919654003333 should you have any questions about our wheelchair service;
    • If you are travelling in a group of 10 or more people and require wheelchairs, please contact our Reservations =+91-124-4983410 / +91-124-7101600 at least 48 hours before the scheduled departure;
    • Passengers travelling with their own wheelchair differently-abled passengers may use their own manual or battery-powered wheelchair up to the boarding gate and/ or the aircraft door (subject to permission granted by the respective airport authority). SpiceJet allows only manual/ collapsible wheelchairs on all its flights. Unfortunately, battery-powered wheelchair(s) with a wet cell battery shall not be accepted since it’s corrosive in nature and is considered to be a Dangerous Good;
  • Passengers travelling with Crutches / Braces / other Prosthetic Devices:

    Passengers are allowed to use their own crutches, braces and/ or other prosthetic devices up to the aircraft, and may board such items as cabin baggage, provided the passengers are dependent on them.

  • Passengers with Visual Impairment:
    • SpiceJet would request passengers with Visual Impairment to check-in early for their flight (approximately 2-3 hours before the flight departure) for a hassle free experience;
    • If assistance is required within the airport, please make your needs identified at the check-in and/ or at the time of booking;
    • SpiceJet will be able to extend a meet and assist service, individual safety briefings, priority boarding, assistance on-board in moving to and from the seat, reading the menu, helping in boarding and/ or de-boarding and also during flight connections;
    • If you use a cane and/ or other assisting device, it may be carried in the aircraft cabin with you, provided it can be stowed in the overhead compartment. The cane should not block any emergency exit or protrude into the aisle;
    • You may ask our cabin crew for assistance in stowing and retrieving your cane in case it is not collapsible or if it cannot be stowed under your seat.

    All such assisting devices will be carried free of charge. For convenience, you may request our Cabin Crew for the assistance required and we will do our best to assist the passengers in the best possible manner.

  • Passengers with Hearing Impairment

    If you require assistance during your flight with us, we encourage you to let us know how we may best assist you at the time of your booking or during check-in.

    We offer the following assistance:

    • Meet and assist service to escort you to and from the aircraft;
    • Priority boarding.

    We do not require advance notification if you wish to bring onboard hearing aid or assistive listening devices. These devices can be used during all phases of the flight.

    If you plan to bring a transmitting device on-board, please advise us at least 48 hours in advance so we can ensure that it is compliant with the safety requirements.

  • Passengers travelling with Spinal Support Equipment (SSE):

    Passengers must bring their own spinal support equipment and should be fully responsible for its installation, usage and removal. Passenger-supplied spinal support equipment will be carried free of charge. If you are planning to travel with Spinal Support Equipment (SSE), we recommend that you please contact us on +91-124-4983410 / +91-124-7101600, at least 7 (seven) working days prior to departure and inform us of your SSE specifications. Our staff will then check to ensure that whether your equipment can be accommodated safely in the aircraft.

  • Passenger travelling with an assistant for medical purposes:

    For safety reasons, SpiceJet may require some differently-abled passengers to travel with a Safety Assistant that can provide them with assistance in comprehending and responding appropriately to safety instructions from the cabin crew and/or assist them to evacuate the aircraft in the event of an emergency. A Safety Assistant is mandatory if the passenger:

    • Is travelling in a stretcher or incubator or requires medical attention during the flight. The Safety Assistant must be capable of attending to their medical needs;
    • Is unable to comprehend or respond properly to safety instructions due to a cognitive or developmental disability;
    • Has severe mobility impairment, due to which the passenger is unable to evacuate on his own in the event of an emergency;
    • Has severe hearing and vision impairment and cannot communicate with our cabin crew.
  • Passengers having Autism or Intellectual Disability:
    • Passengers with Intellectual disabilities or Down syndrome or Autism can book their flights by contacting SpiceJet’s Reservations at +91-124-4983410 / +91-124-7101600;
    • While making the reservation, please advise us about your specific requirements and the best way to approach and assist in travel;
    • Passengers with intellectual disabilities or Down syndrome or Autism may be required to travel with an Accompanying Passenger.
    • The trained attendant shall carry the treating physician’s certificate along with a prescription for a sedative medicine, which may be administered by the attendant, prior to commencement of travel or as may be required en-route.
    • Passengers with psychiatric and/ or emotional disorders shall always travel with a suitable personal care attendant.
  • Passengers travelling with Internal Medical Devices:

    If you are travelling with an internal medical device, such as a pacemaker or a defibrillator, kindly inform us while making the reservation and also at the airport, to the security personnel conducting your screening, before the process begins.

  • Passengers who require a stretcher:
    • To make a booking for a stretcher request, please inform us no later than 48 hours prior to the scheduled time of departure of the flight.
    • Passengers are required to take a print-out of the SpiceJet’s medical form (MEDIF) available on the website. The treating physician must fill the form prior to the booking and mail this to custrelations@spicejet.com;
    • Based on an assessment by SpiceJet’s internal physician, the passenger will be communicated about the status for their request for stretcher within 24 hours of receiving the duly filled-in MEDIF via e-mail.
    • Please note that SpiceJet reserves the right to have a SpiceJet medical representative meet the passenger at the airport on the date of travel to determine the passenger’s then-current medical fitness to travel on that date.
    • The applicable charge for accommodating request for stretcher in the aircraft shall be the charge for 09 (nine) seats at the prevailing fare plus a Handling Fee for the stretcher is of INR 30,000 (inclusive of service tax and cess).
  • Passenger carrying Portable Oxygen Concentrator (POC):
  • Fitness to Fly Guidelines:
    • Click here for download Fitness to Fly Guidelines

Please find below the forms required for various medical conditions:

Type Of Form Medical Condition Download
Fitness Certificate
  • Persons suffering from any disease, which is believed to be actively contagious and communicable.
  • Persons whose medical condition may develop an adverse physical condition which could have an adverse effect during flight and on safety and emergency evacuation procedure
Medical Information Form (MEDIF)
  • Requirement of oxygen inflight
  • Recent major illness
  • Recent surgery or hospitalisation
  • Use of medical equipment inflight
  • Requirement of stretcher
  • Newborns under 7 days
INCAD Form
  • Reduced Mobility – wheel chair users (Old age/ Arthritis/ physical disability – loss of limbs, paralysis/ neuromuscular disorders – multiple sclerosis, muscular dystrophy)
  • Visually Impaired – vision loss to such extent where it requires additional support.
  • Hearing Disabled – partial or total inability to hear
  • Intellectual/ Learning Disabilities – IQ less than 70; due to mental/ physical impairments, for ex Down’s syndrome, cerebral palsy etc
  • Requirement of stretcher
  • Newborns under 7 days

For any assistance for booking and additional information please contact us at +91-124-4983410 / +91-124-7101600