We, at SpiceJet, value the relationship we have with our customers and web site
visitors, and are committed to responsible information handling practices. We take
the privacy of our customers very seriously and want you to feel comfortable whenever
you visit our web site.
Notice of Information Practices
SpiceJet collects two types of information about visitors to its sites: (1) personally-identifiable
information and (2) aggregate information that can’t be used to identify a particular
visitor (see "Cookies" section below). SpiceJet collects personally identifiable
information only when you specifically give it to us; for example, if you make a
booking or create a passenger profile. We do not disclose this information to third
parties except as necessary to provide service(s) or carry out the transaction(s)
you have requested and to operate SpiceJet sites.
Protecting Your Personal Information
We recognize industry standards and employ security safeguards to protect personally
identifiable information from unauthorized access and misuse. You should understand
that the open nature of the Internet is such that data may flow over networks without
security measures and may be accessed and used by people other than those for whom
the data is intended. We do not disclose the personally identifiable information
that you provide us to third parties, except as necessary to provide the product
or service you have specifically requested.
Passenger information may be shared with airports and other related parties as this is necessary to provide the seamless air travel service to the customer.
Passenger information may also be shared with regulatory bodies and government agencies as mandatorily required.
Common Web Technologies
We employ common web technologies that help to manage our web site, among them:
- Cookies – A "cookie" is a name for tokens of information that our
web site may provide to your browser, which is used only by our web sites while
you are at those web sites. spicejet.com uses cookies for a variety of purposes.
We use cookies to help us better understand web site usage in the aggregate so that
we know what areas of our site users prefer. We also use cookies to simplify your
data entry for some of our online forms. If you simply want to browse, you do not
have to accept cookies from our site. Should you decide, however, that you would
like to register and login to special areas of the web site, and you have modified
your browser settings not to accept cookies, you will need to re-set your browser
to accept the cookies that we send it. Otherwise, you may not be able to participate
in certain areas of the web site. Most browsers are defaulted to accept and maintain
cookies.
- Web Site Usage Data – With or without cookies, our web site keeps
track of usage data, such as the source address that a page request is coming from
(i.e., your IP address, domain name), date and time of the page request, the referring
web site (if any), and other parameters in the URL (e.g., search criteria). We use
this data to better understand web site usage in the aggregate so that we know what
areas our web site users prefer (e.g., based on the number of visits to those areas).
This information is stored in log files and used for aggregated and statistical
reporting. It is not attributed to you as an individual.
- Links to Third Party Sites – Our web sites often provide links
to third party web sites, such as those of our business partners and online advertisers.
You should review their privacy policies to learn more about what, why, and how
they collect and use personally identifiable information.
- Links to External Sites – Our privacy policy only applies to the
spicejet.com network. It does not apply to non-network sites that you connect to
from our site. We recommend that you read their privacy policy to understand how
they manage personal information. We choose our partners and sponsors carefully.
However, we are not responsible for the content or practices of web sites operated
by third parties that are linked to our sites. These links are provided as a service
to our users. Unless otherwise stated, they do not constitute our endorsement, sponsorship
or approval of their content, policies or practices.
General
If we change our information handling practices or other privacy aspects, we will give you as much notice as possible prior to implementation. In rare cases, just like with any company or person, we may need to disclose certain information to comply with a valid legal process, such as a court order, subpoena or search. We also may choose to establish or exercise our legal rights or defend against legal claims.