SPICE SHIELD FOR A SAFER TRAVEL EXPERIENCE

CABIN SANITIZATION

Best-in-class cleaning and sanitizing procedures with Boeing approved disinfectants before every flight.

SYNTHETIC LEATHER SEATS

We are equipping our aircraft with synthetic Leather seats. These non-porous seats make it difficult for viruses and particles to penetrate inside them and can be easily wiped off compared to standard fabric seats.

AIR CIRCULATION SYSTEMS

The cabin airflow in our aircraft rules out spread of airborne diseases. The cabin air does not circulate from front to back, it only flows from the ceiling to the floor and gets absorbed for filtration.

HEPA FILTERS

All our aircraft use a High Efficiency Particulate Air (HEPA) filter that removes up to 99.9% of airborne particles.

PROTECTIVE MEASURES

Our crew members and ground services personnel are fully vaccinated and will be wearing a mask covering their nose and mouth to deliver a safe travel experience.

PASSENGER GUIDELINES

FLY SAFE. STAY SAFE.

STEPS FOR WEB CHECK-IN

Web check-in on our website www.spicejet.com or using the SpiceJet App.

Pay for any additional baggage during the booking flow or while you web check-in.

Boarding card will be emailed to you post web check-in.

BEFORE YOU STEP OUT

Ensure that you have multiple digital payment apps on your phone so that you can avoid cash transactions at the airport.

Before travelling, check state-wise health regulations.

Click Here

ENTRY TO AIRPORT

Always wear a mask and maintain social distancing during the course of your journey.

Arrive at the airport at least 2 hours prior to departure. Baggage drop will close 1 hour prior and boarding gates will close 20 mins prior to departure respectively.

A green status on your Aarogya Setu app is mandatory to be able to enter the airport. Only children below 14 years of age will be exempted.

You have to show your identity card and a printout of your boarding pass or mobile boarding pass to the CISF staff at the airport’s entry.

A temperature check will be done before you can access the terminal building.

INSIDE THE AIRPORT

Use of trolleys should be avoided.

Please avoid touching surfaces as much as possible.

Try to use airport restrooms instead of the aircraft ones since aircraft lavatories are compact.

Maintain social distancing within the airport premises and keep sanitizing your hands. Do not use chairs marked ‘Not for Use’.

Please pay attention to airport advisories and communications and adhere to them strictly.

BAGGAGE DROP

  • Baggage drop closes 60 mins prior to departure.

  • To check-in your bag, place it on the conveyor belt at the Baggage drop counter.

  • Instead of a paper receipt, you will now receive an SMS for your checked in bag.

BOARDING GATE CLOSES 20 MIN PRIOR TO DEPARTURE

You are encouraged to selfscan your boarding passes and display your identity card to the airlines official.

Please follow boarding instructions as we are boarding fewer customers at a time to comply with social distancing for safety.

IN-FLIGHT

During the flight, passengers should strictly follow the hygiene and sanitisation protocols.

Meals and sandwiches along with beverages are available for pre-booking on SpiceJet flights, at discounted rates

 

Our on-board menu offers a variety of ready-to-eat products, munchies and beverages to choose from.

Please limit your movement in the aircraft cabin. Unless absolutely necessary, avoid getting up and visiting the lavatories once you are seated.

DISEMBARKATION

Passengers will now exit the plane from front-to-back. While disembarking, passengers should strictly adhere to social distancing norms.

BAGGAGE COLLECTION

It is suggested to keep your face masks on throughout your journey. Please follow social distancing norms and maintain all precautions while collecting your baggage and exiting the airport. Dispose used masks and gloves in the biohazard waste bins only. These can be found at the terminal exit. Upon arrival, passengers should comply with the health protocols of the respective state/union territory.

DON’T FLY IF YOU ARE UNWELL

The health and safety of our customers and crew members is our top priority. In case you do not feel well or are concerned that you may have Coronavirus, please do not fly until cleared to travel by a doctor. We, at SpiceJet, are completely ready to fly you and are putting all measures together to deliver industry leading cleanliness, prioritise your well-being and innovate for a healthier tomorrow.

Web check-in on our website www.spicejet.com or using the SpiceJet App.

Pay for any additional baggage during the booking flow or while you web check-in.

Boarding card will be emailed to you post web check-in.

Web check-in is mandatory and closes 60 minutes prior to departure.

Passengers opting for a check-in at the airport for domestic flights will be charged a fee of INR 200. Bookings made for senior citizens, armed forces, unaccompanied minors and passengers with medical conditions or on a stretcher are exempted from this fee.

Ensure that you have multiple digital payment apps on your phone so that you can avoid cash transactions at the airport.

Always wear a mask and maintain social distancing during the course of your journey.

Arrive at the airport at least 2 hours prior to departure. Baggage drop will close 1 hour prior to and boarding gates will close 20 mins prior to departure respectively.

A green status on your Aarogya Setu app is mandatory to be able to enter the airport. Only children below 14 years of age will be exempted.

You have to show your identity card and a printout of your boarding pass or mobile boarding pass to the CISF staff at the airport’s entry.

A temperature check will be done before you can access the terminal building.

Use of trolleys should be avoided.

Please avoid touching surfaces as much as possible.

Try to use airport restrooms instead of the aircraft ones since aircraft lavatories are compact.

Maintain social distancing within the airport premises and keep sanitizing your hands. Do not use chairs marked ‘Not for Use’.

Please pay attention to airport advisories and communications and adhere to them strictly.

  • Baggage drop closes 60 mins prior to departure.

  • To check-in your bag, place it on the conveyor belt at the Baggage drop counter.

  • Instead of a paper receipt, you will now receive an SMS for your checked in bag.

You are encouraged to selfscan your boarding passes and display your identity card to the airlines official.

Please follow boarding instructions as we are boarding fewer customers at a time to comply with social distancing for safety.

During the flight, passengers should strictly follow the hygiene and sanitisation protocols.

Meals and sandwiches along with beverages are available for pre-booking on SpiceJet flights, at discounted rates

 

Our on-board menu offers a variety of ready-to-eat products, munchies and beverages to choose from.

Please limit your movement in the aircraft cabin. Unless absolutely necessary, avoid getting up and visiting the lavatories once you are seated.

DISEMBARKATION

Passengers will now exit the plane from front-to-back. While disembarking, passengers should strictly adhere to social distancing norms.

BAGGAGE COLLECTION

It is suggested to keep your face masks on throughout your journey. Please follow social distancing norms and maintain all precautions while collecting your baggage and exiting the airport. Dispose used masks and gloves in the biohazard waste bins only. These can be found at the terminal exit. Upon arrival, passengers should comply with the health protocols of the respective state/union territory.

DON’T FLY IF YOU ARE UNWELL

The health and safety of our customers and crew members is our top priority. In case you do not feel well or are concerned that you may have Coronavirus, please do not fly until cleared to travel by a doctor. We, at SpiceJet, are completely ready to fly you and are putting all measures together to deliver industry leading cleanliness, prioritise your well-being and innovate for a healthier tomorrow.

SpiceJet is back – stronger and safer. So while the world wishes you a safe journey, we make sure that you actually have a safe journey. Watch how we ensure that.

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