Media Centre

SpiceJet allows passengers to check-in baggage on their own!
Only LCC airline to implement self bag tag at CUSS (Common use self service) kiosks
  • Passengers to enjoy easier and faster passage through the airport by printing bag tags along with the boarding pass in the Kiosks
  • Facility launched at Mumbai airport, soon to be available at all SITA managed airports

Gurgaon, 21 July, 2016: SpiceJet passengers now flying out of Chhatrapati Shivaji International Airport, Domestic terminal Mumbai will no longer have to stand in long queues for check-in as the airline is all set to offer self-service check-in to its passengers. In another effort towards raising the customer convenience bar, SpiceJet the country’s most innovative low fare airline has implemented Self service check in and bag tag printing from SITA CUSS kiosks across the Mumbai airport.

A highly acclaimed service in the international markets, SpiceJet is the only domestic airline to provide this facility in the country. Enabling customers to avail convenience through technological advancements, the SpiceJet CUSS application has been designed to allow passengers to quickly and easily print bag tags leave the baggage at the drop-in counter and proceed for security check. The service will be available in addition to the existing counters where SpiceJet staff will assist passengers who prefer manual check-in.

Mumbai being the second busiest airport in the country the airline has launched the service at Chhatrapati Shivaji International Airport, domestic terminal with active participation and support of MIAL and SITA Airport Managed Services.

Ms Glory Nelson Sr. Vice President – IT SpiceJet Ltd said, “Customer convenience tops our priority list and most of our products and services drives around it. SpiceJet – CUSS application is an excellent service that will not only improve customer convenience but will also ensure ease of operation by knocking off the long queues and decongesting the check-in counters. The service will come in very handy to the frequent flyers as the application is designed to complete the check in with lesser number of clicks.”

About SpiceJet Ltd:

SpiceJet is India’s #2 budget airline that has made flying more affordable for more Indians than ever before. SpiceJet operates 298 daily flights to 41 destinations, including 35 domestic and 6 international ones. SpiceJet connects its network with a fleet of 26 Boeing 737NG and 14 Bombardier Q-400s. The majority of SpiceJet’s fleet offers SpiceMAX, the most spacious economy class seating in India and perhaps the world, as an additional fee option.